Quality management

1. MANAGEMENT SYSTEMS – QMS, EMS, OHS

TEHPRO is offering services in designing, implementing and maintaining of quality management system (ISO 9001), environment management system (ISO 14001), occupational health and safety (OHSAS 18001) and information and data safety (ISO/IEC 27001).

Scope of services depend on client’s needs, and include some or all of the following:

  • Designing, implementing and maintaining of management system
  • Re-engineering and improvement of existing management system
  • Drafting management system documentation
  • Training for management systems

2. MANAGEMENT SYSTEMS – QMS, EMS, OHS 

Our modern approach in designing and implementing management systems, is based on:

  • focusing on the needs of clients
  • partnership with the client
  • development of innovative and practical solutions

3. DESIGNING, IMPLEMENTING AND MAINTENANING OF MANAGEMENT SYSTEMS

TEHPRO is offering consultancy and assistance in management systems application in accordance with requirements of following international standards and specifications:

  1. ISO 9001 „Quality management systems – Requirements“
  2. ISO 14001 „Environmental management systems – Requirements with guidance for use“
  3. OHSAS 18001 „Occupational health and safety management system – Requirements“
  4. ISO 22000 „Food safety management system – Requirements for any organization in the food chain“
  5. HACCP as required by Codex Alimentarius
  6. ISO/IEC 17025 „General requirements for the competence of testing and calibration laboratories“
  7. ISO/IEC 17020 „Requirements for the operation of various types of bodies performing inspection“
  8. ISO/IEC 27001 „Information technology – Security techniques – Information security management system – Requirements“
  9. ISO/IEC 20000 „IT service managements – Requirements“

4. REENGINEERING AND IMPROVEMENT OF EXISTING MANAGEMENT SYSTEM

We offer consultancy and assistance in existing management system improvement, thru following activities:

  • Recording condition of existing management system and efficiency analysis
  • Determining of non-compliance in the system with requirements of standards and identifying opportunities for system improvement
  • Drafting practical activity plans for system improvement

5. DRAFTING MANAGEMENT SYSTEM DOCUMENTATION

Our experts can create some of the management system documents, required by user, based on following activities:

  • Development of policy and strategic plans
  • Drafting policy, procedures and working instructions
  • Development of reporting system and program for system supervision (control lists)
  • Assistance to user during procedures and program implementation
  • Development of metrics to monitor key business processes
  • Drafting training programs for employees